Software company Autodesk has said it will address the concerns of its customers after 17 of the UK's largest architecture practices wrote a letter criticising the cost and lack of development of Revit.
The American software company vowed to listen to the feedback within the open letter to its president Andrew Anagnost, which describes architects dissatisfaction with Building Information Modelling (BIM) software Revit.
"Engaging, listening to and addressing the concerns of our customers is a top priority for Autodesk, and we appreciate the feedback we received in the open letter," said a representative of Autodesk.
Signed by 17 of the UK's largest architecture practices including Zaha Hadid Architects, Grimshaw and Rogers Stirk Harbour + Partners, the letter states that costs of the application have risen rapidly in the past five years, but the product hasn't been developed at a similar rate. "Concerns relate to the increasing cost of ownership and the operation of Autodesk's Revit software and fundamentally its lack of development," said the architects' letter.
"A need to prioritise resources"
Autodesk acknowledged that some of the concerns raised by the architecture studios were valid and deserve its attention.
"While there are points it raised that we disagree with, there are also issues raised that we must take to heart, which highlight areas where we've fallen short," said the representative.
In response to the letter's claim...