Steven Holl Architects has brushed off criticisms of its Hunters Point library in Long Island City, which opened in September with a number of areas inaccessible to people with disabilities.
The New York City firm said that the problems encountered were "normal" for a project of this scale.
"The few issues that have come up are wrinkles normal to the opening of any new building, especially when the building is receiving such a huge audience," Steven Holl Architects told Dezeen.
Hunters Point library came under fire after its September opening because its elevator stopped short of three levels that were home to fiction books, making them off limits to visitors that are unable to walk.
Hunters Point library moves books following criticisms  The criticism prompted the library to move the books that occupied these terraced spaces to other accessible areas, as reported by Gothamist.
The inaccessibility of the three levels, however, are among a number of criticisms of the library, which cost $41 million (£31.9 million) and took over a decade to complete.
New York architecture critic Alexandra Lange took to social media to highlight that it did not include an appropriate amount of space for storing baby strollers, and that the building's one elevator was not large enough to fit them in.
"I have NEVER seen a contemporary child-focused space with enough stroller parking? that said, I am pretty shocked by the lack of communication between architect and clie...